ITE ITIL ® Express Service Management Software is a web based, ITIL Ready, Service Desk solution.
The integrated system includes Incident and Request management (Trouble Tickets), Asset Tracking, CMDB, Purchasing, SLA, Change and Problem Management at an affordable price. The easy and intuitive user interface allows an express implementation of ITIL procedures even with a reduced staff.
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The software is delivered as a service (on demand) so you don't need infrastructure or complex installations. ITIL Express Service Management Software allows quick implementation of Service Desks, Help Desks, Customer Services, Support Services with adequate management reports and control. |
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ITE ITIL ® Express Service Management standard version
ITE ITIL ® Express Service Management standard version helps you plan and manage your IT staff, assets (CMDB), incident, service request and problem management in a very simple way improving efficiency and service delivery.
ITE ITIL ® Express Service Management professional version
ITE ITIL ® Express Service Management professional version gives you all the benefits of the standard version, plus SLA alarms, change management, purchases and suppliers management according to ITIL® guidelines.
ITE ITIL ® Express Service Management enterprise/service provider version
ITE ITIL ® Express service Management enterprise version gives you all the benefits of the standard and professional version plus multiple service desks and multiple client management.
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